My AI Front Desk caps minutes and meters overages. Fasrad is one flat-fee agent with real memory, a permanent record, and self-running follow-ups.
My AI Front Desk is a capable multi-channel receptionist sold in measured portions — minutes, credits, page and log caps; Fasrad is one flat-fee agent with full memory, permanent history, and follow-ups it initiates itself.
Of the AI receptionists out there, My AI Front Desk is the one shaped most like Fasrad. It covers calls, texts, email, and web in one system, populates a built-in CRM, auto-creates tickets, and escalates to humans — at $99 a month ($79 annual) for the Business-in-a-Box plan. If you're researching a My AI Front Desk alternative, the question isn't 'they're missing channels.' It's how much of each channel you actually get, and what kind of intelligence sits behind it.
The $99 plan includes 200 voice minutes, 100 chat conversations, and 400 SMS messages a month as of mid-2026; past those, everything runs on credits — 25 per voice minute, 4 per SMS, 5 per chat conversation, 4 per form lead — at $10 per 1,000, which works out to roughly $0.25 per voice minute of overage. The same plan carries hard caps: a 20-page knowledge base, 2 editor seats, and retention of your last 200 logs. Beyond about 25 interactions a day, their own positioning points you to custom Enterprise pricing. None of that is hidden; it's just a receptionist sized in portions.
Fasrad is sized differently because it's a different kind of system: a full agent rather than a configured template. It learns your business through conversation instead of a page-capped document upload, keeps every contact, summary, and transcript permanently in its built-in CRM, speaks with a personality you set and a greeting you write, and follows up on its own — the no-show nudge, the reply to the reply — across phone, web chat, email, and Telegram, all on one flat subscription with no credits to track.
Where Fasrad goes further:
What Fasrad is not, out of the box: booking and records live in its own calendar and CRM rather than your existing stack. When a deposit's needed it texts a secure payment link, so you still collect on the call. The adjacent pieces it does cover — connect a messaging API and it sends SMS and runs outbound calls; point its API tool at HubSpot, Pipedrive, or Salesforce and it syncs contacts and summaries there; it flags urgent calls to a human to pick up. My AI Front Desk bundles SMS and a reseller program in-product; Fasrad gets you the same outcomes by wiring the tools it already has.
Both products will answer your phone tomorrow. The choice is between a multi-channel receptionist sold in measured portions and a single agent that treats your front desk as one job — remembered in full, billed flat.
These pages cover the adjacent jobs buyers usually compare before choosing an AI agent.
Often, yes — both answer calls 24/7, cover web and email, and keep a built-in CRM. The pieces My AI Front Desk bundles in-product, Fasrad reaches by wiring the tools it already has: connect a messaging API for SMS, point its API tool at HubSpot, Pipedrive, or Salesforce to sync there, and have it flag urgent calls for a human to pick up. Fasrad's focus is running your whole front desk as one agent with real memory. What Fasrad really replaces is the portioning: the minutes, credits, and caps.
On their published rates as of mid-2026: credits are $10 per 1,000, with voice at 25 credits per minute (about $0.25/min), SMS at 4 per message, chat at 5 per conversation, and form leads at 4 each — applied after you exhaust the included 200 voice minutes, 100 chats, and 400 texts. Fasrad has no equivalent: there is no credit balance, so there's nothing to top up.
Yes — the agent checks live availability in its own calendar mid-call, offers concrete times, and confirms before the caller hangs up, with the CRM entry and confirmation email done in the same motion. Across this category, booking typically rides on Google, Outlook, or Zapier-class integrations; Fasrad owns its calendar, so the booking is finished, not forwarded.
Contact, summary, and full transcript are filed in the built-in CRM — permanently, not within a last-200-logs window. Then the agent keeps working: it can send the confirmation, follow up if there's no reply, and recognize the same customer when they come back by phone, chat, or email.
Yes. Forward your existing number or take a dedicated one — your published number, signage, and listings don't change.
My AI Front Desk's $99 plan caps the knowledge base at 20 pages and editing at 2 seats — knowledge is something you upload and maintain. Fasrad's agent has memory in the working sense: it retains what you tell it in conversation, what callers tell it, and what happened in past interactions, and it carries all of that across every channel without a page budget.
$49/month or $490/year — cancel anytime. My AI Front Desk runs $99 a month ($79 annual) as of mid-2026 with included volumes on each channel and credit-billed overage on all of them, and beyond roughly 25 interactions a day they point you to custom Enterprise pricing. Fasrad is one flat fee at any volume, with no credits, allotments, or enterprise cliff.