Numa is enterprise dealership software, demo-first and quote-only. Fasrad is the flat-fee receptionist that answers, books, and files every call.
Numa is a sales-led, DMS-integrated platform for dealership groups; Fasrad is a self-serve flat-fee receptionist that answers the phone, the website, and the inbox.
Numa is dealership software in the full enterprise sense: a communication platform claiming 1,200+ rooftops, with voice AI, an SMS-centric Smart Inbox, an Operator product for reception and routing, outbound service-marketing campaigns, and upset-customer detection. Its value rests on deep integration with the dealership stack — CDK, Reynolds & Reynolds, Tekion, XTime, DealerSocket, VinSolutions, DealerTrack. Most people typing Numa alternative into a search box aren't that buyer. They run an independent repair shop or a small dealership, they hit 'Get a demo' where a pricing page should be, and they closed the tab.
That's the structural difference, not a gotcha. Numa doesn't publish pricing — it's a sales-led process end to end (third parties guess at a few hundred dollars a month to start, but the vendor says nothing). The platform assumes you have a DMS or scheduler for it to write into, and its design centers on the Smart Inbox, with texting as the spine and voice alongside. If you're a single-rooftop service shop, you'd be buying a platform shaped for an organization you don't have.
Where Fasrad goes further (for the shop Numa wasn't built for):
What Fasrad is not: dealership-stack software with deep, certified DMS integration. It doesn't ship a turnkey CDK or XTime connector — though its API tool can push an appointment or write to whatever endpoints those systems expose. Connect a messaging API and it sends SMS; its staggered-outreach engine already runs recall and service-marketing sends from a sheet. Numa centers on certified, two-way DMS sync built around the franchise-dealership stack; Fasrad books into its own calendar and CRM, so there's no integration project before the first call gets answered.
If you're the independent shop or small dealer whose actual problem is the phone ringing while everyone's under a car — Fasrad answers it, books the drop-off, and writes the file, starting today, at a price you saw before you signed up.
These pages cover the adjacent jobs buyers usually compare before choosing an AI agent.
For an independent shop or small dealership, yes — the jobs you'd hire Numa's voice AI for (answer every call, book the appointment, keep the customer history) are exactly what Fasrad does, without the sales process. Numa is built around certified DMS integration for franchise groups on CDK or Reynolds that need appointments in XTime; Fasrad books into its own calendar and CRM instead, so there's nothing to integrate.
Yes — mid-call. The agent checks its calendar, offers real slots ('Thursday 8 AM drop-off is open'), confirms, and notes the symptom on the work request. The booking lives in the agent's own calendar and CRM, not in a DMS or XTime — which is the point if you don't run one.
The customer's contact record, a summary, and the full transcript, auto-filed in the built-in CRM. 'Grinding noise when braking, 2016 Civic, Thursday 8 AM' is written down before you've finished the oil change you were on.
Yes. Forward your existing line — the number on your signage and Google listing stays the same — or use the dedicated number Fasrad provides. Setup is minutes, not an implementation project.
$49/month or $490/year — cancel anytime Numa doesn't publish pricing at all — it's a get-a-demo, talk-to-sales motion, and even its small pool of reviewers calls adding users 'a little expensive.' Fasrad is one flat self-serve subscription, visible before you start, covering phone, web chat, and email together.
Connect a messaging API and yes — it sends SMS, and its staggered-outreach engine can run recall and service-marketing sends from a sheet. Out of the box Fasrad leans inbound: it answers the phone, your website chat, your email, and Telegram with one shared memory. Numa centers its workflow on an SMS-first inbox built around your DMS; Fasrad treats every channel as one agent with shared memory, no DMS required.
Yes. Numa is dealerships-only; Fasrad is a general agent. The same setup answers for a plumber, a clinic, or a detailing shop — you write the greeting and the rules, and the receptionist behaves accordingly.