A Numa alternative you can sign up for this afternoon.

Numa is enterprise software for franchise dealerships — demo first, pricing on request, a DMS underneath. Fasrad is the flat-fee AI receptionist for the shop that just needs every call answered, booked, and on file.

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Numa is a sales-led, DMS-integrated platform for dealership groups; Fasrad is a self-serve flat-fee receptionist that answers the phone, the website, and the inbox.

Fasrad as a Numa alternative

Numa is dealership software in the full enterprise sense: a communication platform claiming 1,200+ rooftops, with voice AI, an SMS-centric Smart Inbox, an Operator product for reception and routing, outbound service-marketing campaigns, and upset-customer detection. Its value rests on deep integration with the dealership stack — CDK, Reynolds & Reynolds, Tekion, XTime, DealerSocket, VinSolutions, DealerTrack. Most people typing Numa alternative into a search box aren't that buyer. They run an independent repair shop or a small dealership, they hit 'Get a demo' where a pricing page should be, and they closed the tab.

That's the structural difference, not a gotcha. Numa doesn't publish pricing — it's a sales-led process end to end (third parties guess at a few hundred dollars a month to start, but the vendor says nothing). The platform assumes you have a DMS or scheduler for it to write into, and its design centers on the Smart Inbox, with texting as the spine and voice alongside. If you're a single-rooftop service shop, you'd be buying a platform shaped for an organization you don't have.

Where Fasrad goes further (for the shop Numa wasn't built for):

What Fasrad is not: dealership-stack software. It won't write a repair order into CDK or push an appointment into XTime, it doesn't send SMS, and it has no outbound campaign engine like Numa's recall and service marketing. If you're a franchise store on CDK with a BDC team, Numa is built for precisely your shape and the demo is worth taking. The small reviewer base it has rates it well.

But if you're the independent shop or small dealer whose actual problem is the phone ringing while everyone's under a car — Fasrad answers it, books the drop-off, and writes the file, starting today, at a price you saw before you signed up.

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Frequently asked questions

Is it really a Numa replacement?

For an independent shop or small dealership, yes — the jobs you'd hire Numa's voice AI for (answer every call, book the appointment, keep the customer history) are exactly what Fasrad does, without the sales process. For a franchise group on CDK or Reynolds that needs appointments in XTime and campaigns over SMS, no — that DMS-integrated platform is Numa's home turf, and Fasrad doesn't play on it.

Can it actually book service appointments?

Yes — mid-call. The agent checks its calendar, offers real slots ('Thursday 8 AM drop-off is open'), confirms, and notes the symptom on the work request. The booking lives in the agent's own calendar and CRM, not in a DMS or XTime — which is the point if you don't run one.

What do I see after each call?

The customer's contact record, a summary, and the full transcript, auto-filed in the built-in CRM. 'Grinding noise when braking, 2016 Civic, Thursday 8 AM' is written down before you've finished the oil change you were on.

Do I keep my shop's phone number?

Yes. Forward your existing line — the number on your signage and Google listing stays the same — or use the dedicated number Fasrad provides. Setup is minutes, not an implementation project.

How much does it cost?

$49/month or $490/year — cancel anytime Numa doesn't publish pricing at all — it's a get-a-demo, talk-to-sales motion, and even its small pool of reviewers calls adding users 'a little expensive.' Fasrad is one flat self-serve subscription, visible before you start, covering phone, web chat, and email together.

Does Fasrad text customers like Numa's Smart Inbox?

No — no SMS, and no outbound campaigns like Numa's recall marketing. Fasrad is inbound: it answers the phone, your website chat, your email, and Telegram with one shared memory. If SMS-first communication is the workflow you want, that's genuinely Numa's design center.

I'm not in the car business — can I still use it?

Yes. Numa is dealerships-only; Fasrad is a general agent. The same setup answers for a plumber, a clinic, or a detailing shop — you write the greeting and the rules, and the receptionist behaves accordingly.

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