A dental AI answering service that books the patient while your hands are gloved

Answers every call, triages the urgency, and books the same-day slot before the caller tries the practice down the street.

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It answers the call, triages the urgency and books the slot from today's schedule. Then it files the patient with a transcript and follow-up.

Built for a front desk that can't reach the phone

The people who could answer the phone at a dental practice have their hands in gloves and a patient in the chair. So the calls ring out. A 411 Locals study put unanswered small-business calls at 62%, and PATLive found that 85% of callers who don't get through never call back.

A Fasrad dental AI answering service answers every call instantly, day or night, while your team stays chairside.

Plenty of those calls are new patients, and new patients are the practice's revenue: a chipped tooth, a crown that came off, a family that just moved to the neighborhood. The agent triages urgency the way a good front desk would. It asks about pain, checks today's schedule and books the emergency slot during the call. Before the caller hangs up they're a contact with a callback number, a summary and the full transcript.

Dental-specific proof points:

At 9:05 AM a new patient calls about a front tooth he chipped over breakfast. The agent confirms it's sore but not severe, finds a 3:40 PM opening, books it, and saves Marcus and his cell number to the CRM. Had the call rung out, he'd have been booking with the next Google result.

A human answering service would have taken a message and billed you for it, and the patient would still be waiting on a callback. Fasrad's receptionist is the same agent that can run your website chat and email, so the phone call books into the same schedule and the new patient lands in the same CRM. Anything it couldn't resolve is flagged in the call summary for your front desk.

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Frequently asked questions

Will patients know they're talking to an AI?

It introduces itself however you script it and speaks naturally. It's fully interruptible, so an anxious patient can cut in mid-sentence and it adapts. It also answers in the caller's language.

Can it book real appointments or only take messages?

It books. It checks the schedule during the call, offers actual openings (same-day emergency slots included) and confirms before the patient hangs up.

Does it give dental advice?

No. It triages: it asks about pain level, swelling and how soon the patient needs to be seen, then books accordingly. Clinical judgment stays with your dentists and hygienists.

What does my front desk see after a call?

A new or updated contact in the built-in CRM, with a summary note and the full transcript. There's no voicemail box to work through between patients.

Do I have to give up my practice number?

You keep it. Forward your number with standard carrier forwarding, or use the dedicated number we provision. If lines are ever busy, callers can leave a voicemail that's transcribed and emailed to you.

How much does it cost?

Start with a 7-day free trial. Full access, no card needed. Then $49 per month. It's a flat subscription with no per-minute or per-call fees.

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One agent that answers your business line 24/7. It books real appointments mid-call, remembers returning callers, and files every call in its built-in CRM as a contact, a summary and a transcript.

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