A dental AI answering service that books the patient while your hands are gloved
Answers every call, triages the urgency, and books the same-day slot before the caller tries the practice down the street.
It answers the call, triages the urgency and books the slot from today's schedule. Then it files the patient with a transcript and follow-up.
Built for a front desk that can't reach the phone
The people who could answer the phone at a dental practice have their hands in gloves and a patient in the chair. So the calls ring out. A 411 Locals study put unanswered small-business calls at 62%, and PATLive found that 85% of callers who don't get through never call back.
A Fasrad dental AI answering service answers every call instantly, day or night, while your team stays chairside.
Plenty of those calls are new patients, and new patients are the practice's revenue: a chipped tooth, a crown that came off, a family that just moved to the neighborhood. The agent triages urgency the way a good front desk would. It asks about pain, checks today's schedule and books the emergency slot during the call. Before the caller hangs up they're a contact with a callback number, a summary and the full transcript.
Dental-specific proof points:
- Same-day triage. It asks about pain level and symptoms, then books an emergency slot from today's actual schedule.
- New-patient capture. Name, callback number and reason for the visit are saved as a CRM contact automatically, on every call.
- Recall-friendly memory. It recognizes returning patients and knows who's overdue for a cleaning when they call.
- After-hours coverage. A Sunday-night toothache call gets answered, triaged and booked into Monday morning.
- Front-desk briefing. Your team starts the day with summaries and transcripts of every call.
At 9:05 AM a new patient calls about a front tooth he chipped over breakfast. The agent confirms it's sore but not severe, finds a 3:40 PM opening, books it, and saves Marcus and his cell number to the CRM. Had the call rung out, he'd have been booking with the next Google result.
A human answering service would have taken a message and billed you for it, and the patient would still be waiting on a callback. Fasrad's receptionist is the same agent that can run your website chat and email, so the phone call books into the same schedule and the new patient lands in the same CRM. Anything it couldn't resolve is flagged in the call summary for your front desk.
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Frequently asked questions
Will patients know they're talking to an AI?
It introduces itself however you script it and speaks naturally. It's fully interruptible, so an anxious patient can cut in mid-sentence and it adapts. It also answers in the caller's language.
Can it book real appointments or only take messages?
It books. It checks the schedule during the call, offers actual openings (same-day emergency slots included) and confirms before the patient hangs up.
Does it give dental advice?
No. It triages: it asks about pain level, swelling and how soon the patient needs to be seen, then books accordingly. Clinical judgment stays with your dentists and hygienists.
What does my front desk see after a call?
A new or updated contact in the built-in CRM, with a summary note and the full transcript. There's no voicemail box to work through between patients.
Do I have to give up my practice number?
You keep it. Forward your number with standard carrier forwarding, or use the dedicated number we provision. If lines are ever busy, callers can leave a voicemail that's transcribed and emailed to you.
How much does it cost?
Start with a 7-day free trial. Full access, no card needed. Then $49 per month. It's a flat subscription with no per-minute or per-call fees.
AI phone receptionists by industry
One agent that answers your business line 24/7. It books real appointments mid-call, remembers returning callers, and files every call in its built-in CRM as a contact, a summary and a transcript.
- AI Phone Receptionist (hub): Picks up 24/7, talks like a person, books appointments during the call, and files every caller to CRM with a summary and transcript.
- Auto Repair AI Answering Service: Answers every call, knows your regulars and their cars, and books the drop-off with the symptom already on the work order.
- HVAC AI Answering Service: Picks up every call on nights, weekends and cold snaps, triages the emergency, and books a real service window before the caller hangs up.
- Law Firm AI Answering Service: Answers in one ring, captures intake for your conflict check, and books the consultation while the caller is still on the line.
- Med Spa AI Answering Service: Recognizes returning clients, books them with the right provider and sends the pre-care email while your team stays in the room.
- Plumbing AI Answering Service: It answers instantly, flags the emergency and books a same-day visit into your actual route, even while you're mid-job.
- Property Management AI Answering Service: It picks up every after-hours tenant call, captures unit, issue and access, and logs a maintenance record before anyone reaches for a 7 AM voicemail.
- Restaurant AI Answering Service: It picks up in the Friday rush, finds a table, notes the gluten-free guest and sends the confirmation while your host keeps seating.
- Salon AI Answering Service: Answers in one ring, recognizes returning clients, and books them onto the right stylist’s calendar while everyone stays at the chair.
- Veterinary AI Answering Service: Answers the worried owner, captures the symptoms for your team, and books the same-day slot while your staff stays with the patient.