Fin replies and hands off the rest. Fasrad captures the lead, writes it to your CRM, sends the follow-up, and books the call with no human needed.
Fin replies in the bubble and hands the rest to your team. The Fasrad agent captures the lead, writes it to your CRM, sends the follow-up email, and books the call without a human picking it up.
A prospect lands on your pricing page at 11pm and asks whether you handle their use case. Fin reads your help center, paraphrases an article, and offers to "connect you with the team." That means a form, a queue, and a reply tomorrow, when they've already moved on. Deflection works fine for a how-do-I question. It falls apart the moment the visitor is a buyer.
Fasrad treats the chat as the start of an action. The conversation that captures the visitor's name and intent also writes a contact to your CRM, drafts a tailored reply email, checks your calendar, and offers a real time. When they pick one, it books it and logs the interaction. There's no handoff and no second tool, so the lead doesn't sit cold until Monday morning.
Where each one fits:
If you need the visitor turned into a booked, logged, followed-up lead without a person in the loop, pick Fasrad.
Buyers usually compare these adjacent jobs before choosing an AI agent.
For how-to questions, yes. Point it at your docs or let it browse your live site, and it'll answer how-tos and pull facts from any page, JS-heavy ones included. Routing 500+ tickets a day to human agents with per-agent assignment, SLA tracking and a macro library is Intercom's job. Fasrad's strength is the other end: turning buying conversations into booked, logged leads.
Intercom covers the support-org machinery: ticketing with assignment and SLAs, a help-center editor, team inboxes with workload routing, and a large library of native integrations. A multi-tier support org runs on those. Fasrad is a single agent that acts on conversations end to end, capturing and booking the leads instead of queuing tickets.
Fasrad finishes the action in the same conversation. It creates the CRM contact, sends the follow-up email, offers real calendar slots, and books one. Fin's handoff means a form, a queue, and a human reply later. With Fasrad the visitor leaves with a confirmed meeting.
No. Outreach is staggered and capped at roughly 100 emails a day, sent from the agent's own inbox so each one reads as human and personal. Every email is personalized from a Google Sheet row. It also triages the replies that come back, so you only see the ones that need you.
About four minutes for the basics: paste the embed, describe your offer and what counts as a good lead, and connect Google for calendar and email. It's useful right away, with no intent model to train, no flow builder, and no help center to populate first. Fasrad is in public beta.
Start with a 7-day free trial. Full access, no card needed. Then $49 per month. It's flat per agent, so a high-traffic week doesn't change the bill. Intercom's per-resolution model scales cost with how busy you get.