Same chat bubble — except Fasrad qualifies the lead, books the meeting, and sends the follow-up without waiting for you to read the transcript.
Same website chat bubble, except the agent qualifies the lead, books the meeting, and sends the follow-up without waiting for you to read the transcript.
Tidio is good at the part everyone sees: a chat widget on your site that greets visitors and runs a few flow steps. Where it stops is the part that actually moves a deal — someone on your team still has to open the inbox, read what the bot collected, copy the name into a CRM, check a calendar, and write the reply. The bot captured a lead; you still do the work.
Fasrad runs the same embeddable widget — one script tag, lead capture, rate limiting — but the thing on the other end is a working agent with its own email inbox, Google Calendar, CRM, and datastores. When a visitor asks for a quote on Thursday, it doesn't just save the message and tag it. It checks the calendar, offers a real slot, writes the lead into the CRM with the source, and sends a confirmation email — in one pass, while the visitor is still on the page.
Where the line falls:
If your support volume is mostly repeat FAQs and live human chat across many channels, Tidio is the cleaner fit and we'll say so. If what you actually need is for the conversation to end in a booked meeting, a sent email, and a CRM row — without you in the loop — that's the gap this page is about.
These pages cover the adjacent jobs buyers usually compare before choosing an AI agent.
Yes — a single <script> tag you paste into your site, with lead capture, rate limiting, and auto-redaction of anything sensitive. Install takes about four minutes. The difference is what answers: a full agent with a calendar, CRM, and email, not a flow builder.
Yes. It reads your connected Google Calendar for real availability, offers open slots, and writes the event when the visitor picks one. Tidio can collect a preferred time as a form field, but a human still books it on the calendar afterward.
It writes a CRM contact with the email, the question asked, and the source, and can log the chat as an interaction. So you review qualified contacts in a CRM, not raw transcripts in a shared inbox.
Live human handoff and multi-channel support volume. Tidio has a mature shared-inbox interface for agents taking over chats across web, Messenger, Instagram, and WhatsApp at scale, plus a large library of pre-built flows. If your need is high-volume human support across many channels, that's genuinely Tidio's strength. Fasrad is built to take the action itself, not to staff a support desk.
You don't have to rip it out day one. Most people add the Fasrad embed on one high-intent page (pricing, contact, a booking page) and watch it book and log leads there, while Tidio keeps handling general support. There's no flow to rebuild — you give the agent your site and context in plain language and it answers from that.
$49/month or $490/year — cancel anytime It's in public beta, and the embeddable chat, email inbox, calendar, CRM, and automations are all part of the one agent — not separate add-on tiers.