Tidio takes the message. Fasrad does the job.

Same chat bubble. Fasrad qualifies the lead, books the meeting and sends the follow-up before you've read the transcript.

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The same website chat bubble, except the agent qualifies the lead, books the meeting and sends the follow-up before you've read the transcript.

Fasrad as a Tidio alternative

Tidio is good at the part everyone sees: a chat widget on your site that greets visitors and runs a few flow steps. Then someone on your team opens the inbox, reads what the bot collected, copies the name into a CRM, checks a calendar and writes the reply. The bot captured a lead, and a person did the rest.

Fasrad runs the same kind of embeddable widget, with one script tag, lead capture and rate limiting. On the other end sits a working agent with its own email inbox, Google Calendar, CRM and datastores. When a visitor asks for a quote on Thursday, it checks the calendar and offers a real slot. It writes the lead into the CRM with the source and sends a confirmation email, all in one pass while the visitor is still on the page.

Where the line falls:

Pick Fasrad when you want the conversation to end in a booked meeting, a sent email and a CRM row, with you out of the loop.

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Frequently asked questions

Is the chat widget the same kind of embed as Tidio's?

Yes. It's a single <script> tag you paste into your site, with lead capture, rate limiting and auto-redaction of anything sensitive. Install takes about four minutes. What answers is a full agent with a calendar, CRM and email.

Can it actually book a meeting from inside the chat?

Yes. It reads your connected Google Calendar for real availability, offers open slots, and writes the event when the visitor picks one. Tidio can collect a preferred time as a form field, and a human books it on the calendar afterward.

Does the lead end up somewhere I'll act on?

Yes. It writes a CRM contact with the email, the question asked and the source, and can log the chat as an interaction. You review qualified contacts in a CRM, where Tidio leaves raw transcripts in a shared inbox.

How is Tidio different from Fasrad?

Tidio is built around a shared-inbox interface for human agents taking over chats across web, Messenger, Instagram and WhatsApp, with a large library of pre-built flows. Fasrad runs the same kind of embeddable widget, but a working agent answers. It qualifies the lead, books the meeting, logs the CRM row and sends the follow-up email itself.

We already run Tidio. How hard is it to move?

Easy, and you can do it gradually. Most people add the Fasrad embed on one high-intent page (pricing, contact, a booking page) and watch it book and log leads there while Tidio keeps handling general support. There's no flow to rebuild. You give the agent your site and context in plain language and it answers from that.

What does it cost?

Start with a 7-day free trial. Full access, no card needed. Then $49 per month. It's in public beta, and the embeddable chat, email inbox, calendar, CRM and automations all come with the one agent, with no add-on tiers.

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