An AI chatbot that screens and books your law firm's intake
Qualified intake lands on your calendar before they call three other firms, and the cases you don't take get quietly turned away.
It answers visitors from your own site and turns away the cases you don't take. Qualified leads land on the calendar before they call three other firms.
Most intake leaks happen between 6pm and 9am
It's 11pm, and someone who was just in a car accident finds your firm. They won't leave a voicemail and wait. They fill out a form and get an auto-reply promising contact "within 2 business days." By morning they've retained the firm whose chatbot answered the personal-injury question they actually asked.
Fasrad puts an agent on your site that reads your practice-area pages, fee structure and FAQ. It answers in plain language: whether you handle that kind of matter, roughly how the statute of limitations looks, what the consult costs and what documents to bring. When the matter fits, it collects name, contact, opposing party and a one-line summary. It runs a conflicts check against your client list and then books the consult straight onto the right attorney's calendar.
What it handles without a paralegal touching it:
- It tells a PI intake apart from a contract dispute and routes each to the attorney who takes that work
- It screens out the cases you decline: pro se requests, matters outside your state, fee ranges below your minimum
- Before booking, it checks the prospect's name and the opposing party against your CRM, so a conflicted matter never reaches the calendar
- The lead goes into your CRM with its summary and source, tagged by practice area
- The consult lands on the assigned attorney's calendar and the intake checklist goes out by email
Its job is to qualify, schedule and hand you a clean file, and it leaves legal advice and outcome predictions to you.
You walk into every consult already knowing the matter type, the parties and the deadline.
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Frequently asked questions
Does the chatbot give legal advice?
No. It answers questions you've already published about practice areas, fees, process and what to bring, and it qualifies the matter. Interpreting a client's situation, predicting outcomes and forming an attorney-client relationship stay with your attorneys. The chatbot says so plainly and routes anything substantive to a consult.
How does it screen out cases we don't want?
With rules you write in plain language: the jurisdictions you're licensed in, the matter types you take, your fee minimum and anything you decline. A visitor outside those bounds gets a courteous no, plus a referral line if you want one, and never reaches an attorney's calendar.
Can it actually catch a conflict of interest?
Yes, the obvious ones. It checks the prospect's name and the opposing party against the contacts in your CRM and flags a potential match before booking. Your formal conflicts process still runs after it. This first pass keeps the obvious ones off the schedule.
Where do the leads go?
Into your CRM, as a contact with the matter summary, practice area, source and timestamp, plus a calendar event for the assigned attorney. It can also email a daily digest of new intakes or send each one to a shared inbox.
Is the conversation confidential and redacted?
Yes. The public chatbot is rate-limited and auto-redacts sensitive strings before anything is shown back. Intake details are stored in your private CRM and never exposed publicly. Treat early intake as preliminary, the same as a first phone screen.
How much does it cost?
Start with a 7-day free trial. Full access, no card needed. Then $49 per month. Setup takes about four minutes: paste the embed, point it at your site and set your intake rules. It's in public beta.
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