An AI chatbot that handles your clinic's website inquiries

Answers from your pages and screens the new-patient request. It captures the details and routes only what actually needs a human.

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It answers from your own pages and screens new-patient requests. Then it captures the details and routes the ones that need a human.

Most clinic website visitors leave without a phone call

Someone lands on your site at 8:40pm asking whether you take their insurance, if you're accepting new patients, and how soon they can be seen. Your front desk went home at 5. They read two pages, don't find the answer, and book with the practice down the street that replied on Instagram.

The agent sits on your site and answers those questions from your actual pages: accepted insurers, hours, the conditions each provider treats, the new-patient process. Once a question turns into real intent, it collects name, phone, reason for visit and preferred times. All of that lands in your contacts as a qualified lead.

It knows the difference between a question and a patient:

It covers the after-hours and lunchtime gaps when your front desk can't pick up. Inquiries that used to vanish into a contact form are waiting the next morning for someone who can act on them.

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Frequently asked questions

Will it give patients medical advice?

No. It's scoped to logistics: insurance, hours, providers, new-patient steps and scheduling. If a visitor describes symptoms or asks for clinical guidance, it declines and points them to call the office or seek care. Anything that reads as urgent gets flagged to your staff.

How does it know what insurance we take?

From your own pages. If your accepted-insurers list is on the site, the agent answers from it. You can also give it a sheet of plans to check against, and it'll stay in sync when you update it.

What happens to the leads it captures?

Each one becomes a contact in your CRM with name, phone, email, reason for visit, insurer and preferred times. Your front desk gets an email summary, and urgent inquiries get flagged separately so they don't sit overnight.

Is this HIPAA-safe to put on our site?

Treat it like your contact form. The chatbot collects contact and scheduling details only, and it never asks visitors to describe protected health information. For anything involving PHI handling, confirm the setup with your compliance lead before launch.

Do we need a developer to install it?

No. Add one <script> tag to your site and the chat bubble appears. Setup takes about 4 minutes, with rate limiting and auto-redaction of sensitive strings on out of the box.

How much does it cost?

Start with a 7-day free trial. Full access, no card needed. Then $49 per month. It's in public beta, and one agent covers your whole site. Point it at your pages and test it before it goes live to patients.

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