An AI chatbot that answers your hotel's website questions and keeps the booking direct
Keeps the booking direct. It answers rates and cancellation rules from your own pages and hands reception a guest who's ready to book.
It pulls rates, room types, and cancellation rules from your own pages, qualifies the stay, and hands reception a guest who's ready to book.
The questions guests ask at 11pm before they give up and book on Booking.com
Is parking free? Can we check in at 1pm? Is the pool heated in October? Reception has answered each of these a hundred times, and the guest asking at 11pm wants one fast answer. If it doesn't come in a few seconds, they open another tab and book through an OTA that charges you 15 to 25 percent.
Fasrad's agent reads the answers off your own site and the notes you give it, and replies in the guest's language. When someone is clearly shopping for a stay, it asks for dates and party size, then writes the lead into your CRM. Reception confirms availability and closes it as a direct booking.
What it handles on the page:
- Rates and room types. Answered from your published info, never from invented numbers.
- Policies. Cancellation, pets, parking and deposit rules, quoted from the source you point it at.
- Groups and events. Qualified and routed to your sales address, so they don't die in a contact form.
- Returning guests. Their context is remembered, so a repeat enquiry picks up where the last one stopped.
- After-hours leads. Captured and emailed to the front desk the moment they arrive.
Card payments and room holds stay with your booking engine and reception. The agent's job is the part where direct revenue leaks: a fast answer, an honest qualifying question, and a named guest with an email address in front of the person who can confirm the room.
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Frequently asked questions
Does it take payments or hold the room?
No. It answers, qualifies and captures the lead, then routes it to reception or your sales inbox, where your team confirms availability and closes the direct booking. Cards stay with your booking engine.
Where does it get its answers?
From the pages you point it at (rooms, rates, policies, directions) plus any notes you add. It quotes your published info, so guests get your actual cancellation rule and parking situation.
What happens to a lead after hours?
It goes into your CRM and gets emailed to the front desk the moment it comes in. When the morning shift opens email, the enquiry is already there with dates and party size.
Can it handle guests who don't speak English?
Yes. It detects the guest's language and replies in it. One embed serves a German family, a Spanish couple and an English business traveler.
Will it make up a rate it doesn't know?
No. If your published pages don't cover something, like a specific date's price or a special request, it says so and offers to pass the enquiry to reception.
How much does it cost?
Start with a 7-day free trial. Full access, no card needed. Then $49 per month. Setup takes about four minutes: paste your site URL, drop in one script tag, and the chat bubble is live. Fasrad is in public beta.
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One hosted chatbot that answers from your site, qualifies visitors and captures the lead, tuned to the questions your industry actually gets.
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- AI Medical Clinic Chatbot: Answers from your pages and screens the new-patient request. It captures the details and routes only what actually needs a human.
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