An AI chatbot that answers your hotel's website questions and keeps the booking direct
Keeps the booking direct: it answers rates and cancellation rules from your own pages and hands reception a guest ready to book.
It pulls rates, room types, and cancellation rules from your own pages, qualifies the stay, and hands reception a guest who's ready to book.
The questions guests ask at 11pm before they give up and book on Booking.com
Most hotel website chat is a parking lot for questions reception already answered a hundred times: is parking free, can we check in at 1pm, is the pool heated in October, do connecting rooms exist for the family suite. The guest wants one fast answer. If they don't get it in a few seconds they open another tab and book through an OTA that charges you 15 to 25 percent.
Fasrad's agent reads the answers off your own site and the notes you give it, replies in the guest's language, and when someone is clearly shopping for a stay it asks the two or three things that matter — dates, party size, room preference — and writes the lead into your CRM so reception can confirm availability and close it as a direct booking.
What it actually handles on the page:
- Rate, room-type, and availability questions answered from your published info, not invented numbers
- Policy questions — cancellation, pets, parking, early check-in, deposit — quoted from the source you point it at
- Group and event inquiries qualified and routed to your sales address instead of dying in a contact form
- Returning-guest context remembered, so a repeat enquiry doesn't start from zero
- After-hours leads captured and emailed to the front desk so nothing waits until morning
It is not a booking engine and it won't take a card. It does the part that loses you direct revenue: answering fast, qualifying honestly, and putting a named, contactable guest in front of the person who can confirm the room.
Related pages in this workflow
These pages cover the adjacent jobs buyers usually compare before choosing an AI agent.
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Frequently asked questions
Does it take payments or hold the room?
No. It answers, qualifies, and captures the lead, then routes it to reception or your sales inbox to confirm availability and close the direct booking. It is not a booking engine and never handles cards.
Where does it get its answers?
From the pages you point it at — your rooms, rates, policies, and directions — plus any notes you add. It quotes your published info rather than guessing, so guests get the actual cancellation rule and parking situation.
What happens to a lead after hours?
It's captured into your CRM and emailed to the front desk the moment it comes in. When the morning shift opens email, the enquiry is already there with dates and party size, not lost overnight.
Can it handle guests who don't speak English?
Yes. It detects the guest's language and replies in it. One embed serves a German family, a Spanish couple, and an English business traveler without separate widgets.
Will it make up a rate it doesn't know?
If your published pages don't cover something — a specific date's price or a special request — it says so and offers to take the enquiry to reception rather than inventing a number.
How much does it cost?
$49/month or $490/year — cancel anytime. Setup takes about four minutes: paste your site URL, drop in one script tag, and the chat bubble is live. Fasrad is in public beta.
AI website chatbots by industry
One hosted chatbot that answers from your site, qualifies visitors, and captures the lead — tuned to the questions your industry actually gets.
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- AI Insurance Chatbot for Agencies — Hands your producers a quote-ready lead, not a name and a number — it answers coverage questions and asks what they’d ask anyway.
- AI Law Firm Chatbot for Intake & Leads — Gets qualified intake on the calendar before they call three other firms — and quietly weeds out the cases you don’t take.
- AI Lead Capture Bot for Websites — Every visitor question answered, every good lead caught: it qualifies on your criteria and routes the hot ones straight to your inbox, 24/7.
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