AI Optometry Booking Bot for eye clinics & opticians

Built around exams, fittings, insurance and recall

Optometry is a recall business, and every service schedules differently. A comprehensive eye exam needs a different slot and different prep than a contact lens fitting or a frame pickup. A Fasrad optometry booking bot gets the reason right before it offers the calendar.

You configure exam types, optometrist availability, technician slots, insurance questions, dilation prep and recall cadence. It books the clinical visit and tees up the retail opportunity without sounding like a form.

Optometry-specific proof points:

• Exam-type routing. Comprehensive exam, contact fitting, pediatric, urgent eye issue, diabetic check, glasses adjustment or pickup.
• Insurance and eligibility intake. Plan name, member details, last exam date and the coverage question, all before arrival.
• Contact-lens workflow. New fitting, existing wearer, prescription update, trial lenses and follow-up visit timing.
• Recall engine. Annual or two-year reminders, pediatric cadence, diabetic recall and contact-lens follow-up nudges.
• Optical handoff. Frame interest, prescription updates and likely glasses purchases get flagged for the front desk.

Example: “I need contacts for the first time and I have VSP” turns into a contact-lens fitting flow with insurance intake, new-wearer notes and a fitting follow-up reminder.

Generic healthcare booking stops at the time slot. Fasrad ties the exam reason, the insurance detail and the recall loop together, so the appointment is more useful before the patient arrives and more likely to repeat.

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Frequently asked questions

Can it separate exams from contact fittings?

Yes. Comprehensive exams, new contact fittings, existing wearer checks and follow-ups can each have their own durations and rules.

Can it ask insurance questions?

Yes. It captures plan name, member details and last-exam date before the appointment.

Can it handle urgent eye issues?

Yes. Set up symptom questions and routing rules, and urgent requests get flagged apart from routine exams.

Can it run recall reminders?

Yes. You can schedule annual, two-year, pediatric, diabetic and contact-lens follow-up reminders.

Can it support the optical shop?

Yes. It flags frame interest, prescription updates, pickup needs and follow-up notes for staff.

How much does it cost?

Start with a 7-day free trial. Full access, no card needed. Then $49 per month. It’s a flat subscription with no per-booking commission.

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