An AI virtual assistant for the one-person ecommerce store
You ship the orders and it handles the rest: support inbox triaged, suppliers chased, returns and restocks tracked.
It triages the support inbox, chases suppliers, and tracks returns and restocks while you ship orders.
Running a store solo makes the inbox the bottleneck
By Tuesday afternoon you've got 40 unread emails. A customer wants to know where order #4821 is. A supplier is confirming the next pallet, Stripe sent a chargeback notice, two influencers are pitching collabs, and a wholesale buyer wants a quote. None of it is hard. It's all interruption, and every delayed reply is a refund request on its way to becoming a one-star review.
The agent reads the inbox the way you would. It pulls the order number out of a 'where is my package' email, recognizes a return request, sorts a real supplier reply from a cold pitch, and drafts the response in your voice. You skim and send, or let it send the routine ones itself.
It handles the recurring work without being asked:
- Drafts shipping-status and return replies, pulling the order detail straight from the email thread
- Chases suppliers who haven't confirmed a PO, then logs the reply against that supplier's contact
- Tracks open returns and refunds in a sheet so nothing sits past the window
- Sends a daily 8am digest: orders to ship, returns pending, supplier replies waiting on you
- Schedules wholesale and supplier calls into your calendar and writes a one-line prep brief from the thread
It's one assistant with your inbox, your calendar and your supplier list. Setup takes about four minutes, and it's working the same day.
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Frequently asked questions
Does it connect to Shopify or my help desk directly?
It works through email and your calendar, without a Shopify API or a dashboard login. That covers it in practice. Shopify, your courier and Stripe all send order, shipping and dispute notices to your inbox, and the agent reads those threads to act.
Will it send replies to customers on its own?
Only if you tell it to. By default it drafts and you approve. You can set rules like 'auto-send shipping-status replies but never anything about a refund' and it sticks to them.
How does it know an order's status if it can't see my store?
From the courier and confirmation emails already in the thread: tracking numbers, 'shipped' notices, delivery exceptions. When the answer isn't in any email, it flags the thread for you.
Can it handle suppliers in another language?
Yes. It reads and drafts in the language of the thread, so a reply to a supplier in German or Mandarin stays in that language and your customer replies stay in theirs.
What about chargebacks and disputes?
It recognizes a Stripe or PayPal dispute notice, pulls the order and shipping proof from the related emails into a sheet, and flags it as time-sensitive in your digest. You decide whether to submit the evidence, and the file is ready when you do.
How much does it cost?
Start with a 7-day free trial. Full access, no card needed. Then $49 per month. It's in public beta, setup takes about four minutes, and you connect a real inbox and start the same day with no contract.
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